7/24/2008

I saw a discussion about analogies

Context
I was catching up on some e-mail lists today, including the Information Literacy Instruction list. About a month ago a distinguished professor of library science sent the query referenced here to the list, asking about the use of analogies in library instruction. This touched off a long discussion of whether to use analogies at all and if so, which ones are appropriate. The discussion has largely petered out now, but a particular piece of advice, taken from this response really struck me:

Connect to real life experience – think about those common experiences students are likely to share such as shopping, eating, and sleeping. An examination of the common sports and military metaphors used in the teaching of physics and engineering and the disproportionate number of women in those disciplines can help illustrate the need to focus on common experiences.

Commentary
I don't know what to make of the implication here that sports and military metaphors do not reflect the "common experiences" of women. On the one hand, it's certainly reasonable to say that they are more likely to be common experiences for most men than for most women. On the other hand, I and both of my X chromosomes are much likely to understand a sports metaphor than say, a shopping one (I hate shopping with a purple passion!).

There's another underlying assumption here: that not using "common experiences" is bad. I can think of two reasons why that might be the case: students might not understand what you're trying to get across with your analogy, which is not the ideal result of a teaching method, or they might be offended by it, which is not good for any relationship between human beings.

I'm wondering if both of these problems are exacerbated by students' insecurities. I'm a pretty confident student, possibly because I'm also a teacher, so if someone uses an example or a metaphor that I don't understand, I say so and I expect the teacher to come up with a different one. In other words, I see my failure to learn as a problem to be solved, not a personal shortcoming that needs to be covered up.

I think offense works similarly. Certainly I'm offended if someone insults me to my face and I'll often take the bait when someone is deliberately trying to get a rise out of a certain group of people. Most of the time, though, I assume people don't mean to be offensive; they're just ignorant or at worst, insensitive. In both cases, self-confidence helps me address the issue with the offender productively instead of stewing in my own wounded juices. Shoot, in an exchange like that I might even discover that my own assumptions were incorrect!

Touchiness, whininess, and even victimhood sometimes say, "the world sucks and I can't do anything about it." So I guess what I'm advocating is less tiptoeing around a student's potential ignorant or touchy spots and more empowering them to tell us about those spots so we can engage in the learning experience together.

What did you see today?

7/11/2008

I heard a co-worker lower her voice

Context
The Haynesville Shale is a potential rich source of natural gas that's being explored in several parishes in Northern Louisiana. As such, it has been the topic of quite a bit of conversation and controversy. One of my co-workers was talking today about a protest she's seen some people engaging in that has something to do with the Shale. She lowered her voice when mentioning that the protesters involved were black. I said, "hmm," to all her comments.

Commentary
When I say, "hmm," during a conversation, it usually means, "I think I disagree with what you're saying, and I'm deciding whether I should tell you that or not." I mean, some things are not worth arguing about and sometimes I have a relationship with someone that I don't want to mess up with controversy. People who know me well have just read those words and been overcome at the idea that I might possibly avoid an argument, but that's because I argue freely with people I'm close to.

The "lowering your voice to say someone is 'black'" phenomenon is not entirely new to me, but I never get used to it. I used to tease a woman at my husband's former church because she would do it when using "black" as part of a person's physical description. I would say, "you know, it's not embarrassing to be black!" I wonder if she did it because the way we refer to race has gone through so many permutations during her lifetime that she could never be sure she was being mannerly.

In today's case, however, I'm pretty sure I know why my co-worker was lowering her voice. She was doing it because she was saying something derogatory about the protesters and she thought one of the black people we work with might walk into the lunchroom and be offended. What I can't figure out is why she didn't think I would be offended. That's what my "hmm" meant in this case. Something along the lines of "I'm not particularly interested in the topic or tone of this conversation. Next time you feel like you have to lower your voice in order to say something to me, please feel free to to turn it all the way down."

What did you hear today?

7/07/2008

I saw a discussion about law enforcement

Context
Slashdot is a website that bills itself as "News for Nerds. Stuff that Matters." Since I fancy myself a nerd, I have a space on my iGoogle page for an RSS feed from it. Today I was reading this story about the criminal prosecution of a woman who was caught creating fake profiles for herself on MySpace. A word of caution: the Slashdot summary is inoffensive, but the comments, including one I'll be discussing below contain some profanity.

Commentary
Slashdot uses tagging to describe various posts, just like I do on this blog. You see those things that say, variously, "index" or "labels"? Those are tags. You might notice that this particular story on Slashdot is tagged as "badsummary." That's because, as noted in the comments below the story, Lori Drew is not a simple "user" on MySpace. She's an adult woman who said such hurtful things while using a fake profile that portrayed her as a teenage boy that she appears to have induced a teenaged girl to kill herself.

I agree with some of the comments on this article that say things like, "this is a tragedy, but the specific offense (violating a website's Terms of Service) is a civil one, not criminal." I do not, however, agree with this one: "Using fake accounts for access to some websites is de riguer on the internet. Everyone does it for a WIDE variety of reasons (dont want to get caught f*****g someone else, dont want to get caught looking up c4 recipies, dont want to get spam)." And it's not just the bad spelling and grammar that bother me, although they are egregious. It's the fact that no, everyone does not do it. For example, I don't.

From my perspective, if you're doing something (even, gasp, on the Internet!) you either believe it's right or wrong. I can see wanting to hide your identity if you believe you're doing wrong, but I can't see why other people get so up in arms about defending your right to do so. It's like we've added a new component to the Bill of Rights: the right to behave unethically without detection.

Am I against the right to privacy? No, although I think truly believing you can keep your actions secret in today's society is a pipe dream. But I don't think MySpace should be allowed to set up a hidden camera in my bedroom. However, if I set up a webcam in my bedroom and broadcast the contents on MySpace (which also violates their Terms of Service), I think the people providing the server space can reasonably insist that I identify myself. If I don't want to, maybe I shouldn't use their service.

The same goes for the spam consideration. If I believe that using a specific website is likely to get me on a junk e-mail list, I don't use the website! After all, free access to everything you want on your terms isn't guaranteed in the Bill of Rights either.

What did you see today?

7/03/2008

I heard a patron express appreciation

Context
A woman called my workplace today wanting to confirm her reservation of our computer classroom for a group she was sending to the library. She did not, in fact, have a reservation, but I went ahead and made one for her. It was a little later than she wanted because I had to wait for the machines in the classroom to be freed up, as they are used by the general public when no classes are in session. In order to fill the gap between the time the session was due to start and when the computer classroom would be available, I made a reservation for the group to use our meeting room as well.

After the group arrived, they stayed in the meeting room much longer than I expected, so long that they missed their computer classroom reservation entirely. The computer classroom is one floor below my cubicle in the Main Library, so I was called downstairs to resolve the situation, at which point I told the teacher (who was not the lady I had spoken with on the phone) I would try to go upstairs and make another reservation. After I had accomplished this and checked back with the teacher, she said, "I appreciate you."

Commentary
At one workplace or another that I've occupied over my lifetime, there was a sign over someone's desk that said, "Poor planning on your part does not constitute an emergency on my part." I was irritated with the group today because I felt like they didn't have their act together, and when I bent over backward to get them what they needed anyway, they were too disorganized to take advantage of it! I even suggested to the teacher that she reschedule for another time, rather than continue to make the machines in our computer classroom unavailable to the public, but she wheedled some more reserved time out of me. And then she said she appreciated me. I couldn't help myself; I said, "it was no problem." I just couldn't stay mad after she expressed gratitude.

The library-oriented comic strip Unshelved recently ran this installment, where the protagonist mentions you can get away with saying almost anything about a person if you immediately say, "bless him/her." When I was little, I was taught that "please" and "thank you" were magic words, and today's incident really makes me believe it. I guess on the simplest level I was feeling angry because I thought my efforts weren't being valued, and then they were!

I wonder if a lot of our anger comes from feeling underappreciated. Let's try an experiment: the next time someone's mad at you, try thanking them for something. Or blessing them.

What did you hear today?