I saw the second response to a change

Context
I am the system administrator for the integrated library system at my workplace, which is what we use to electronically catalog and circulate items, as well as keep track of patron records. Our vendor for this product is SirsiDynix. Over the years, SirsiDynix has tried to foster a user community by maintaining listservs for individual pieces of their software.

SirsiDynix recently announced the creation a bunch of new listservs, because they've expanded their product line in several new directions. This caused an outcry among users, who wrote to the system administrators listserv (because it is our main method of communication outside of conferences) saying they couldn't possibly keep up with so many new lists and there should be more consolidation. Today, another set of voices emerged talking about the advantages of keeping separated lists for separate products and giving tips to the first group about managing e-mail. I cannot link to any of this correspondence, as these discussions are considered proprietary to SirsiDynix.

Commentary
When the aforementioned people got upset about the new listservs I thought, "Really? Is it that bad?", and waited for cooler heads to prevail. In my opinion, they did; there hasn't been any more back and forth on this issue; just "Oh, this is awful!" then, "No, it isn't; here's why:" and nothing further.

I've noticed this a lot lately. When new information appears, there seem to be two sets of people: reactors, who say the first thing that comes to their heads, often proved hyperbolic or downright erroneous later, and analyzers, who look at what the reactors say and come up with a reasoned response. I'd like to say that the analyzers are the only ones doing anything useful, but looking at the dynamic, I'm not sure that's true. The analyzers need the reactors, because otherwise they won't say anything.

Here's an example: an analyzer might look at the Occupy Wall Street protesters and say, "This is a group of people that is displeased about the direction the country is going; they're not terribly organized, but they seem OK with that; they're generally harmless." The thing is, I never heard anyone say those things about OWS until after I heard people say the protest was going to change everything, the revolution was underway, and the end of the world was at hand. I think analyzers think their well-reasoned viewpoint is the prevailing one, so they don't bother to say anything until the reactors have proved them wrong.

Well, not proved them wrong, exactly. I don't think reactors are more numerous than analyzers, just louder and more obvious at the beginning of a timeline. In fact, I think many reactors turn into analyzers over time. I know I do; my first response to information may be spontaneous and visceral, but after a while I often come to see and express a viewpoint that is more considered and transcendant. I don't think either response is correct per se; there seems to be a yinyang quality at work here that is worth preserving.

What did you see today?